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General enquiries

For more than 30 years, The Phoenix Customer Service Excellence has specialised in creative solutions for the customer service industry. We welcome all enquiries to contact us through the following form.

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Mon – Fri: 9am – 5pm

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    Our happy team leaders

    "It was great to learn to be open and flexible and build on other people's ideas without giving up my own!"

    COG Branding

    "Very informative and thought-provoking about how you handle your own anger and rage."

    Team Leader

    "I thought the 4 hours would be boring, but the course was fast-paced and hands-on."

    Team Leader

    "Following 24 years in the customer service industry, I still learnt something today."

    Team Leader

    "How to respond in the most effective way to deal with rage."

    Team Leader

    "To be self-aware that rage can happen at any time and to look for an alternative response."

    Team Leader